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Support Plans

Ongoing support and monitoring retainers. Priority response from an engineer who runs a production network, not a first-line script.

Managed Support Standard — billed monthly, business hours response, platform and config scope
Support Plan

Managed Support — Standard

Ongoing support for operators up to 500 subscribers. Billed monthly, cancel any time. What's covered Priority email and message support, next business...

£149/month View →
Remote NOC Monitoring — billed monthly, continuous checks, proactive alerts
Support Plan

Remote NOC Monitoring

Your network watched around the clock, without hiring a night shift. What's monitored Uplink health per carrier — loss, latency and jitter,...

£199/month View →
Managed Support Priority — billed monthly, priority SLA response, platform and network scope
Support Plan

Managed Support — Priority

For operators above 2,000 subscribers, where an hour of downtime is an expensive hour. Everything in Standard, plus 24/7 emergency response with...

£449/month View →