Culmen Staff Panel — no router logins, quota and MAC reset, Excel export

Home /Software Module

Culmen Staff Panel

£360
Delivered and configured by the engineer who built it
Proven on a live network serving 200+ subscribers
Questions before you buy? Get in touch — no sales pressure

A web panel your support staff can actually use, without giving them router access.

What staff can do

  • Add, block and unblock subscribers
  • Refill data allowances and edit name, phone and expiry
  • Reset quota — clears usage, removes the throttle and forces a reconnect, all in one action
  • Release throttle for a temporary lift
  • Reset MAC binding when a customer changes router
  • Disconnect a session via CoA, without touching the router
  • Generate router secrets — downloads an idempotent .rsc file, one import instead of per-customer paste
  • Export to Excel — real .xlsx, opens correctly without encoding problems
  • Live usage bars per subscriber

Why it matters

The common failure is a panel where "reset quota" only does part of the job — the customer sees 0 GB used but stays throttled, and calls back angry. Each action here performs every step it needs to, in the right order.

Role-based logins with bcrypt password hashing. Perpetual licence.